Communications controlling
Industry professionals agree that communications play a huge role in
corporate success. However, not many can actually prove it–communications
objectives may exist, but demonstrating that they help a business achieve its
overall aims is difficult. Strategic communications controlling measures the
extent to which communications are assisting the business achieve its strategic
and financial objectives–an essential part of proper communications and resource
management, and key to ensuring communications are properly aligned with the
business’ objectives.
JP│KOM develops and implements all the tools required for communications
controlling–from output assessments to opinion research and concepts such as
balanced scorecards and value-based management.
Strategic communications controlling
Outcome: opinion research
- Financial community
(DVFA Perception Profiles, 
JP│KOM Media Perception Profiles)
- Clients
- Employees (commitment index)
- Media and multipliers
- General public
Outgrowth: press relations evaluation
- Media impact analysis
- Input-output analysis
- Share of voice
- Equivalent advertising spend analysis
Output
- Implementation of operative scorecards
- Benchmarking analysis
- Development of a system of targets for individual communications
disciplines and entire projects/campaigns
Contact
Jörg Pfannenberg